Careers

Retention Specialist

Job type: Contract-based

Position Overview: Seeking a skilled Retention Specialist to help shape the development of a retention-based CRM software for a global client.

Responsibilities

• Develop and execute retention strategies
• Analyze customer data for insights
• Collaborate with cross-functional teams
• Engage customers to address concerns and gather feedback
• Monitor retention metrics and provide reports

Requirements

• Bachelor's degree or equivalent
• 5+ years in a senior customer-retention based role
• Strong analytical and communication skills
• Ability to communicate with diverse range of people from different departments in numerous time-zones
• Proficiency in CRM software

Benefits

• Contract-based competitive salary
• Professional development opportunities
• Flexible work arrangements

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Full Stack Developer

Job type: Full-Time

Position Overview: We are currently seeking a Full Stack Developer to help expand our service offering

Responsibilities

• Develop client and server applications for internal and external usage
• Back-end for front-end API development
• Test applications to ensure functionality and performance meet requirements
• Investigate issues and provide feedback using developer tools

Requirements

• 5+ years of hands-on experience in PHP
• Applied knowledge of Javascript/JQuery, HTML5/CSS, AJAX, JSON ...
• Experience with SQL, SQL database design, optimization
• Familiarity with version control systems (e.g. Git)

Benefits

• Competitive salary
• Professional development opportunities
• Work from home

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